FAQs
What other fees are there in addition to price?
The other fees are Doc fee, Tax, Title and Registration. Massachusetts collects 6.25% sales tax.
How much is your standard documentation fee and what does it cover?
Our standard documentation fee is $697. This is non-negotiable and every customer is required to pay it in accordance with compliance law. It includes, but is not limited to, Administering 3 day Refund and Exchange policy, In House Notary Fees, Next Day Mailing for Payoffs, Mailing of Transfer Registrations, Carfax Vehicle History Report Provided for Every Vehicle, Assisting Customer in Notifying Their Insurance Company of the New Vehicle Purchase and Obtaining Courtesy Stamps or Original Insurance Stamps as Required by the State of Massachusetts, Duplicate Title Applications for Lost Trade Titles, Storing Hard Copies of Archived Files as Required by Law, Compliance, Patriot Act and Privacy Act, Required Insurance for unaccompanied Test Drives , Computer and Internet Security, Verifying Customer Identity and Fraud Protection, Disposition of Trades, Administering Extended Warranties, Lo-jack, Gap Insurance, Tire and Wheel Protection.
Do you accept trade-in’s?
YES! We accept all vehicles, any age, condition, and miles. Even if you do not purchase your vehicle from us we can purchase your vehicle from you!
Do you accept credit cards for vehicle purchases?
Up to $500 credit card transactions comes with %3.99 processing fee
What is your standard warranty on used vehicles?
Depend on car mileage our vehicles come with a 0-30-60-90 days and 0-1250-2500-3750 mile standard warranty. It covers the following items:
Engine System: engine stock, engine head, flywheel, rotor housings, and lubricated parts including the oil pan; valve covers, intake and exhaust manifolds, oil water, and fuel delivery pump, fan and fan clutch, engine mounts; rotors; all internally lubricated parts of a rotary engine.
Automatic or Standard Transmission/Transfer Case System: Transmission Case, torque converter and all internal parts including flex plate; transmission mounts; oil pan
Do you put the inspection sticker on the vehicle?
We can do inspection stickers for our vehicles. The cost of an inspection sticker in Massachusetts is $35. We do not have an inspection license here at the dealership so we use local certified inspection stations. Otherwise, You have 7 days from the date of registration to obtain the sticker.
Can I take a vehicle for a pre-purchase inspection?
A customer can take a vehicle to a pre-purchase inspection once a refundable $300 deposit has been left.
- Do you accept trade-ins?
✅ Yes! DriveMax accepts all trade-ins — any make, model, mileage, or condition.
Even if you’re not buying a vehicle from us, we’ll make a competitive offer to purchase your car.
- How much is your documentation fee, and what does it include?
Our standard documentation fee is $697 (non-negotiable), in compliance with Massachusetts law.
This fee covers essential administrative, legal, and compliance services such as:
- Administration of the 3-Day Refund & Exchange Policy
- In-House Notary Services
- Next-Day Payoff and Registration Mailings
- Autocheck Vehicle History Report for every vehicle
- Insurance coordination and state-required stamp verification
- Duplicate title requests for lost trade-in titles
- Secure record storage and privacy compliance (Patriot Act, Privacy Act)
- Fraud protection and identity verification
- Handling of extended warranty, GAP, tire & wheel, and LoJack contracts
- Liability coverage for unaccompanied test drives
Can I pay for my vehicle with a credit card?
We accept credit card transactions up to $500, subject to a 3.99% processing fee.
For larger payments, we accept cashier’s checks, bank wires, or financing through our lending partners.
What is the standard warranty on your used vehicles?
Every used vehicle at DriveMax comes with a limited standard warranty, depending on mileage — typically covering 0-30-60-90 days or 0-1250-2500-3750 miles.
Coverage includes:
- Engine System: Engine block, cylinder head, lubricated internal parts, oil pump, manifolds, flywheel, and mounts.
- Transmission & Transfer Case: Transmission case, torque converter, internal components, and mounts.
Do you provide vehicle inspection stickers?
Yes, we can arrange Massachusetts inspection stickers for our vehicles.
The inspection fee is $35, paid directly to a certified inspection station (we partner with several local stations).
By law, you have 7 days from registration to complete your inspection.
Can I take a vehicle for a pre-purchase inspection?
Absolutely! We encourage independent pre-purchase inspections.
To reserve a vehicle for inspection, a fully refundable $300 deposit is required to hold it securely until your mechanic’s evaluation.